FAQ - Frequently Asked Questions

What is SukiSave?

SukiSave is the Philippines' first smart Household Goods Subscription service for household essentials. We deliver rice, toiletries, cleaning supplies, and pantry staples on a schedule you control—so you never run out of the basics.

How does the subscription work?

Simply choose the products you need, set your delivery frequency (weekly, bi-weekly, or monthly), and we handle the rest. You can skip, pause, or cancel anytime from your dashboard. We send reminders before each delivery so you stay in control.

Where do you deliver?

We currently deliver across major cities in the Philippines, including Metro Manila (Makati, BGC, Quezon City, Pasig, Mandaluyong), Metro Cebu, and Davao. We are continuously expanding to more areas. Sign up for our beta to get early access in your area.

What payment methods do you accept?

We accept GCash, Maya (PayMaya), credit cards (Visa, Mastercard), debit cards, and bank transfers. All payments are processed securely.

How much does SukiSave cost?

Product prices are competitive with supermarket rates, plus you save up to 15% with subscription discounts. The more you subscribe, the more you save. There are no hidden fees or membership costs.

Can I pause or cancel my subscription?

Yes! You can pause, skip a delivery, or cancel your subscription anytime from your SukiSave dashboard. No penalties, no questions asked. Changes take effect on your next scheduled delivery.

What products are available?

We offer a curated selection of household essentials including rice, toiletries (shampoo, soap, toothpaste), cleaning supplies (detergent, dishwashing liquid), bathroom supplies (tissue, sanitary products), and pantry staples. We are constantly adding new products based on customer requests.

How do I contact customer support?

You can reach us via email at support@sukisave.com. We respond within 24 hours on business days. You can also message us on Facebook and Instagram @sukisaveph.

Is my personal information safe?

Yes. We take privacy seriously and use industry-standard encryption to protect your data. We never sell your information to third parties. Read our Privacy Policy for full details.

How do I join the beta program?

Enter your email or mobile number on our homepage to join the beta waitlist. We will notify you as soon as beta access is available in your area. Beta users get exclusive early access and special discounts.